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Patrick J-M Basset: the importance of the online communication in the Hospitality Industry

Pôle d’Expertise : Hospitality
Speaker : J-M Basset, VP Vietnam, The Philippines, South Korea & Japan

At the core of this current all digital era, Patrick J-M Basset comes back to the importance of the online communication in the Hospitality Industry. How do guests evoke their experiences? What do matter today and what are the expectations of the upscale travelling clientele? Here is a glimpse of what awaits you in this five minutes interview!